Issuetrak to Help Sumo
migration service

Extremely easy , no special expertise or coding required. A complete Issuetrak to Help Sumo data migration software.

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from Issuetrak to Help Sumo

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in Help Sumo.

Next

Maintained connectivity between object and people

When migrating your records from Issuetrak to Help Sumo we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from Issuetrak to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Issuetrak to Help Sumo work

  • Get ready

    Sign up and go to our migration service.

  • Connect Issuetrak

    Select and connect your Issuetrak support desk with HDM.

  • Connect Help Sumo

    Grant the right to access your Help Sumo account.

  • Outline your needs

    Let us know exactly what components of your migration you would like to adjust

  • Get your needs estimated

    We'll investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Issuetrak to Help Sumo everything

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Help Sumo import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation
Book a Call
cancel
%s
— %s