INTOUCH import
in a few clicks

Without techs, delays and hustle. With step-by-step INTOUCH import setup form

More details
Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 10 minutes to set up the import to INTOUCH and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, directly to places you want them to be.

Why import data to INTOUCH
using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration make it easier to automatically move custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to INTOUCH with their respective agents, contacts, and attachments, as a result, saving the record of customers' requests.

Next

Objects you may import to INTOUCH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to INTOUCH in 6 quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Opt and link your source support desk with HDM.

  • Grant access to your INTOUCH account.

  • Clarify your business needs

    Let us know what aspects of your migration you would like to fine-tune

  • Have your preferences estimated

    We will analyze your case and send you with a price range and a scope of work.

  • Import to INTOUCH everything

    Move all your customer service records in a single push.

We keep all of your data secure

We take security and safety very seriously and have established a complete set of practices , technologies , and policies to help guarantee your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the customers

INTOUCH import in a few clicks

Automatically. Securely. Quickly

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