Intercom to ThinkOwl
migration service

Smooth, no special skill set or programming required. A complete Intercom to ThinkOwl data migration tool.

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Your best tool for Intercom to ThinkOwl data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply choose the records you need to move and set off with the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the target system and see the magic happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost essential customer service details.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the platforms, select data, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

You data is everything which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to choose the data arrangement, when it starts, and in what order.

Our tech engineers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Good service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Intercom to ThinkOwl

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields, thus helping you to make sure that the data end up in the right destinations in ThinkOwl.

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Maintained relation between object and people

When migrating your data from Intercom to ThinkOwl we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Intercom to ThinkOwl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Intercom to ThinkOwl work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Intercom

    Opt and connect your Intercom support desk with HDM.

  • Give access to your ThinkOwl account.

  • Explain your requirements

    Let us know what elements of your migration you want to modify

  • Have your preferences estimated

    We will research your case and get back to you with a total price and a scope of tasks.

  • Migrate from Intercom to ThinkOwl everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ThinkOwl import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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