Intercom to SmarterTrack
migration service

Trouble-free , no special skill set or programming required. A complete Intercom to SmarterTrack data migration software.

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The best Intercom to SmarterTrack tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply pick customer info you need to transfer and start the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the target solution and observe the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing critical customer support details.
Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Connect the platforms, choose data, click ok, and the migration is ready!

Data maintenance

Your customer data comes unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our employees can see your passwords or records.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to deliver the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Intercom to SmarterTrack

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in SmarterTrack.

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Sustained connection between object and people

When migrating your records from Intercom to SmarterTrack we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Intercom to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Intercom to SmarterTrack work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Intercom to SmarterTrack.

  • Connect Intercom

    Complete the form with required credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect SmarterTrack

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SmarterTrack everything

    Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from Intercom to SmarterTrack.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your SmarterTrack import

Our team would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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