Intercom to SMART SERVICE DESK ITSM
migration service

Extremely easy, no special know how or coding required. A complete Intercom to SMART SERVICE DESK ITSM data migration software.

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The best Intercom to SMART SERVICE DESK ITSM tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just decide on customer info you need to move and start the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the new platform and observe the magic happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service details.
Easy process

No need to worry about scripting or constantly control each record moved.

Just link your source and target, tick what you want to migrate and let the system do the rest for you.

Data maintenance

Your information comes completeand we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our team members have see your credentials or records.

You can be certain with HDM no data breaches will take place.

Data mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we strive to propose the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Intercom to SMART SERVICE DESK ITSM

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields, thus letting you ensure that the records end up in the right destinations in SMART SERVICE DESK ITSM.

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Sustained association between object and people

When migrating your records from Intercom to SMART SERVICE DESK ITSM we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Intercom to SMART SERVICE DESK ITSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Intercom to SMART SERVICE DESK ITSM work

  • Get ready

    Sign up and go to our migration tool.

  • Select and connect your Intercom support desk with HDM.

  • Connect SMART SERVICE DESK ITSM

    Grant access to your SMART SERVICE DESK ITSM account.

  • Clarify your business needs

    Let us know what components of your migration you need to fine-tune

  • Have your preferences estimated

    We will analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from Intercom to SMART SERVICE DESK ITSM everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your SMART SERVICE DESK ITSM import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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