Intercom to Puzzel
migration service

Effortless , no special knowledge or coding required. A complete Intercom to Puzzel data migration software.

More details

Your best tool for Intercom to Puzzel data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just choose the records you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and see the wonders happening.
Record completion
Move your help desk records in full to make sure that no ticket has lost vital customer service information.
Automated migration

Scared that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool user friendly as it can possibly be.

Connect the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

Information is everything which is why we designed a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Simple & effective

In just a few clicks it is possible to choose what goes where, when it goes, and in what order.

Our software considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Great service first

Apart from providing great customer service, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from Intercom to Puzzel

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Puzzel.

Next

Retained connectivity between object and people

When migrating your data from Intercom to Puzzel we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Intercom to Puzzel

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Intercom to Puzzel work

  • Prepare

    Register and go to our migration tool.

  • Connect Intercom

    Pick and connect your Intercom service desk with HDM.

  • Connect Puzzel

    Grant access to your Puzzel account.

  • Describe your requirements

    Let us know exactly what elements of your migration you wish to adjust

  • Have your needs estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Intercom to Puzzel all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Puzzel import

Our staff would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

Help Desk Systems For Any Business

No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…

3 Strategies to Follow When Switching Help Desks

The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…

Book a Call
cancel
%s
— %s