Intercom to HelpSite
migration service

Effortless , no special expertise or programming required. A complete Intercom to HelpSite data migration tool.

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Your best tool for Intercom to HelpSite data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just decide on the records you need to migrate and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new platform and see the miracle happening.
Record completion
Transfer your help desk records in full to make sure that no ticket is missing critical customer service details.
Simple and easy process

You don’t have to bother about coding or constantly control each piece of info moved.

Just link your source and target, tick what you want to take to a new database and allow the system deal with the rest for you.

Data dependency

Your customer info comes complete and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees have see your passwords or other information.

You may be certain with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Intercom to HelpSite

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in HelpSite.

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Sustained connection between object and people

When migrating your data from Intercom to HelpSite we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Intercom to HelpSite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Intercom to HelpSite work

  • Prepare

    Register and go to our migration wizard.

  • Pick and connect your Intercom support desk with HDM.

  • Give the right to access your HelpSite account.

  • Explain your business needs

    Let us know exactly what aspects of your migration you would like to modify

  • Have your preferences estimated

    We will research your case and get back to you with a cost and a scope of tasks.

  • Migrate from Intercom to HelpSite everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your HelpSite import

Our staff would be more than happy to run a custom migration in case you have special demands.
Get a price estimation

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