Intercom to GoToAssist
migration service

Trouble-free , no special knowledge or coding required. A complete Intercom to GoToAssist data migration instrument.

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The best Intercom to GoToAssist tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just decide on the records you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and see the miracle happening.
Data completion
Move your help desk info in full to make certain that no ticket has lost essential customer service information.
Automated tool

Worried that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.

Attach the help desks, pick data, click ok, and the migration is ready!

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have access to your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks it will be possible to choose the data arrangement, when it starts, and in what order.

Our software considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Intercom to GoToAssist

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in GoToAssist.

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Retained connectivity between object and people

When migrating your records from Intercom to GoToAssist we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Intercom to GoToAssist

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Intercom to GoToAssist work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Intercom

    Pick and connect your Intercom service desk with HDM.

  • Give access to your GoToAssist account.

  • Describe your business needs

    Let us know exactly what parts of your migration you want to modify

  • Have your requirements estimated

    We'll investigate your case and send you with a price and a scope of tasks.

  • Migrate from Intercom to GoToAssist everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your GoToAssist import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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