Intercom to Faveo Helpdesk
migration service

Extremely easy , no special knowledge or programming required. A complete Intercom to Faveo Helpdesk data migration tool.

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The best Intercom to Faveo Helpdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply choose the records you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and see the magic happening.
Data completion
Migrate your help desk data in full to make certain that no ticket is missing critical customer support details.
Effortless process

You don’t have to bother about scripting or constantly watch each record moved.

Just link both platforms, choose what you want to take to a new database and let the system deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

Information is key which is why we developed a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Guided migration

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer service, we always aim to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from Intercom to Faveo Helpdesk

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in Faveo Helpdesk.

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When migrating your records from Intercom to Faveo Helpdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Intercom to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Intercom to Faveo Helpdesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Choose and link your Intercom support desk with HDM.

  • Give access to your Faveo Helpdesk account.

  • Describe your needs

    Let us know exactly what elements of your migration you want to tweak

  • Get your requirements estimated

    We shall investigate your case and send you with a price and a scope of tasks.

  • Migrate from Intercom to Faveo Helpdesk everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Faveo Helpdesk import

Our team would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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