Intercom to Elementool Help Desk
migration service

Effortless , no special knowledge or coding required. A complete Intercom to Elementool Help Desk data migration software.

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Your best tool for Intercom to Elementool Help Desk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on customer info you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and observe the miracle happening.
Record completion
Move your help desk records in full to make certain that no ticket is missing vital customer support information.
Simple and easy procedure

You don’t have to bother about scripting or continuously control each record transferred.

Just link your source and target, pick what you want to migrate and let the Migration Wizard do the rest for you.

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our team members can access to your passwords or other information.

You can be certain with HDM no hacker attacks will take place.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to propose the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Intercom to Elementool Help Desk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in Elementool Help Desk.

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Retained connectivity between object and people

When migrating your data from Intercom to Elementool Help Desk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Intercom to Elementool Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Intercom to Elementool Help Desk work

  • Prepare

    Register and go to our migration tool.

  • Select and link your Intercom service desk with HDM.

  • Give access to your Elementool Help Desk account.

  • Clarify your needs

    Let us understand precisely what components of your migration you need to fine-tune

  • Get your needs estimated

    We will research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Intercom to Elementool Help Desk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Elementool Help Desk import

Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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