Intercom to DiamanteDesk
migration service

Trouble-free , no special know how or programming required. A complete Intercom to DiamanteDesk data migration tool.

More details

The best Intercom to DiamanteDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick customer info you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the new solution and observe the miracle happening.
Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer support details.
Easy procedure

You don’t have to bother about coding or constantly control each record transferred.

Just link both platforms, tick what you need to take to a new database and allow the Migration Wizard deal with the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

You data is everything which is why we designed a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In only a few clicks you will be able to pick what goes where, when it starts, and in what order.

Our tech engineers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Good service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Intercom to DiamanteDesk

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in DiamanteDesk.

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Sustained association between object and people

When migrating your records from Intercom to DiamanteDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Intercom to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Intercom to DiamanteDesk work

  • Get ready

    Register and go to our migration software.

  • Connect Intercom

    Pick and link your Intercom support desk with HDM.

  • Connect DiamanteDesk

    Give access to your DiamanteDesk account.

  • Explain your needs

    Let us know what parts of your migration you wish to fine-tune

  • Have your needs estimated

    We'll research your case and get back to you with a price and a scope of work.

  • Migrate from Intercom to DiamanteDesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your DiamanteDesk import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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