Intelligent Troubleshooting import
in a few clicks
Without techs, delays and hustle. With help of robust data import wizard.
Safe and SecureYour passwords as well as records are safe with us and will be used for import solely.
Quick & FuriousIt will take you no longer than 10 minutes to set up the import to Intelligent Troubleshooting and start the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, directly to places you want them to be.
Why import data to Intelligent Troubleshooting
Security firstWe don't share any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.
Easy to get around wizard to setup importOur service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.
Elective and powerful field mappingOnly Help Desk Migration make it easier to automatically move custom fields, as well as map their destination.
Preserved relations between objects and peopleAll tickets will be imported to Intelligent Troubleshooting with their respective agents, contacts, and attachments, as a result, saving the previous record of customers' requests.
Objects you may import to Intelligent Troubleshooting
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
Import data to Intelligent Troubleshooting in several quick steps
Sign-up and go to our migration wizard.
Connect source Help Desk
Pick and connect your source service desk with HDM.
Connect Intelligent Troubleshooting
Give access to your Intelligent Troubleshooting account.
Outline your requirements
Let us know what components of your migration you want to modify
Have your preferences estimated
We'll research your case and get back to you with a price range and a scope of work.
Import to Intelligent Troubleshooting all data
Transfer all your customer support records in a single push.
We keep all of your data secure
Have any questions?
Voice of the clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT