Intelligent Troubleshooting to Vision Helpdesk
migration service

Extremely easy , no special know how or coding required. A complete Intelligent Troubleshooting to Vision Helpdesk data migration instrument.

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Trustworthy and Safe
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to migrate data from Intelligent Troubleshooting to Vision Helpdesk

Strong safety of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Vision Helpdesk.

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Sustained association between object and people

When migrating your records from Intelligent Troubleshooting to Vision Helpdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Intelligent Troubleshooting to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Intelligent Troubleshooting to Vision Helpdesk work

  • Get ready

    Sign up and go to our migration service.

  • Choose and link your Intelligent Troubleshooting support desk with HDM.

  • Give the right to access your Vision Helpdesk account.

  • Detail your requirements

    Let us understand precisely what components of your migration you wish to fine-tune

  • Have your preferences estimated

    We'll analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Intelligent Troubleshooting to Vision Helpdesk all data

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Vision Helpdesk import

Our team would be more than happy to perform a customized migration in case you have special requirements.
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