Intelligent Troubleshooting to TicketLab
migration service

Effortless , no special know how or programming required. A complete Intelligent Troubleshooting to TicketLab data migration tool.

More details
Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from Intelligent Troubleshooting to TicketLab

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in TicketLab.

Next

Retained connectivity between object and people

When migrating your data from Intelligent Troubleshooting to TicketLab we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from Intelligent Troubleshooting to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Intelligent Troubleshooting to TicketLab work

  • Prepare

    Register and go to our migration wizard.

  • Connect Intelligent Troubleshooting

    Select and connect your Intelligent Troubleshooting support desk with HDM.

  • Give access to your TicketLab account.

  • Detail your requirements

    Let us know what aspects of your migration you would like to tweak

  • Have your needs estimated

    We'll investigate your case and send you with a price and a scope of tasks.

  • Migrate from Intelligent Troubleshooting to TicketLab all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your TicketLab import

Our staff would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation
Book a Call
cancel
%s
— %s