Intelligent Troubleshooting to SimplyDesk
migration service

Effortless , no special know how or programming required. A complete Intelligent Troubleshooting to SimplyDesk data migration software.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from Intelligent Troubleshooting to SimplyDesk

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in SimplyDesk.

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When migrating your data from Intelligent Troubleshooting to SimplyDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Intelligent Troubleshooting to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Intelligent Troubleshooting to SimplyDesk work

  • Prepare

    Sign up and go to our migration software.

  • Connect Intelligent Troubleshooting

    Pick and connect your Intelligent Troubleshooting support desk with HDM.

  • Connect SimplyDesk

    Give access to your SimplyDesk account.

  • Outline your needs

    Let us know what parts of your migration you need to adjust

  • Get your needs estimated

    We will investigate your case and send you with a cost and a scope of work.

  • Migrate from Intelligent Troubleshooting to SimplyDesk everything

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your SimplyDesk import

Our staff would be more than happy to perform a custom migration if you have particular needs.
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