Intelligent Troubleshooting to Remedy IT Service Management
Smooth , no special know how or coding required. A complete Intelligent Troubleshooting to Remedy IT Service Management data migration tool.
Secure and ReliableYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information
Strong security of your informationThe migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Remedy IT Service Management.
Maintained connectivity between object and peopleWhen migrating your data from Intelligent Troubleshooting to Remedy IT Service Management we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Intelligent Troubleshooting to Remedy IT Service Management
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Intelligent Troubleshooting to Remedy IT Service Management work
Register and go to our migration tool.
Connect Intelligent Troubleshooting
Pick and link your Intelligent Troubleshooting support desk with HDM.
Link Remedy IT Service Management
Grant access to your Remedy IT Service Management account.
Express your needs
Let us know what components of your migration you need to adjust
Have your requirements estimated
We will research your case and send you with a price and a scope of work.
Migrate from Intelligent Troubleshooting to Remedy IT Service Management everything
Move all your customer support records in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT