Intelligent Troubleshooting to Kayako
migration service Help Desk Migration partner of Kayako

Trouble-free , no special expertise or coding required. A complete Intelligent Troubleshooting to Kayako data migration software.

More details
Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from Intelligent Troubleshooting to Kayako

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Kayako.

Next

Retained connectivity between object and people

When migrating your records from Intelligent Troubleshooting to Kayako we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from Intelligent Troubleshooting to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Intelligent Troubleshooting to Kayako work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Intelligent Troubleshooting to Kayako.

  • Connect Intelligent Troubleshooting

    Complete the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect Kayako

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako all data

    When everything's validated, find a quiet time with the minimal load on the support team and begin migrating from Intelligent Troubleshooting to Kayako.


Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Kayako import

Our team would be more than happy to run a custom migration in case you have special needs.
Get a price estimation
Book a Call
cancel
%s
— %s