Intelligent Troubleshooting to Freshservice
Trouble-free , no special skill set or coding required. A complete Intelligent Troubleshooting to Freshservice data migration instrument.
Trustworthy and ReputableYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & AccurateWe've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data
Why you should use Help Desk Migration to migrate data from Intelligent Troubleshooting to Freshservice
Strong safety of your recordsThe migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in Freshservice.
Sustained association between object and peopleWhen migrating your records from Intelligent Troubleshooting to Freshservice we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Intelligent Troubleshooting to Freshservice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Intelligent Troubleshooting to Freshservice.
Link Intelligent Troubleshooting
Fill in the form with necessary credentials to permit our data migration tool to access information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Freshservice all data
Once everything's validated, determine a quiet time with the least load on the support staff and begin migrating from Intelligent Troubleshooting to Freshservice.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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We'll get back to you as soon as we have the estimate ready.
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Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT