Intelligent Troubleshooting to Activate
migration service

Extremely easy , no special skill set or programming required. A complete Intelligent Troubleshooting to Activate data migration instrument.

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Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from Intelligent Troubleshooting to Activate

Strong security of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in Activate.

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Maintained connection between object and people

When migrating your records from Intelligent Troubleshooting to Activate we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Intelligent Troubleshooting to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Intelligent Troubleshooting to Activate work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Intelligent Troubleshooting

    Pick and link your Intelligent Troubleshooting service desk with HDM.

  • Connect Activate

    Give the right to access your Activate account.

  • Outline your needs

    Let us know exactly what parts of your migration you want to tweak

  • Get your preferences estimated

    We shall research your application and get back to you with a price and a scope of tasks.

  • Migrate from Intelligent Troubleshooting to Activate everything

    Move all your customer service records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Activate import

Our team would be more than happy to perform a custom migration if you have special needs.
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