Integria IMS import
in a few clicks

Without developers, timelack and hustle. With help of robust data import wizard.

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Integria IMS import tool you’ve been looking for

Your platform import issues are behind you now. Full migration from platform to platform with HDM quick and effortless.
Save time & money
Lower process cost, a quick migration to the new help desk, and no need to create the migration method. All with HDM.
Smooth process
Simply prepare your information for transition ahead of time and start moving your records. No need to fiddle with anything.
Key custom records aside
Whether it is for compliance reasons, or convenience, migrate your old data to the target platform to keep up with customers easier.
Automatic import services

Why waste time transferring data by yourself when a tool can deal with it?

Our importing system will take care of every piece of info so you don’t need to.

Preserved data structure

With HDM, you don’t have to be concerned that all your migrated customer service data will migrate with mixed up arrangement.

Whether it is sender info or customer details, all of this is considered during the process.

Your info is protected

When you grant your passwords to our system, you can trust us.

Only authorized employees that directly work with your migration will have access to your profile info.

All everything we access is guarded by the data encryption systems to prevent any risks.

Arrange your information

There’s no need to perform extensive data reviews to get started on your data import.

You can do all of this by using our data mapping system. Pick what you want to transfer and determine where it goes just by clicking corresponding boxes.

Robust but transparent

You don’t need to learn the platform peculiarities to take advantage of all features.

Handy on-screen instructions will help you transfer your data quickly and effectively. As a result, you can set up a data import just about to any platform you want.

Customer first

One of the main priorities of our team is to provide a service that we would like to experience ourselves. Even though G2 recognized our customer service, we develop continuously.


Why import data to Integria IMS utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration lets you instantly transmit custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Integria IMS with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to Integria IMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Integria IMS in six easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and connect your source service desk with HDM.

  • Grant access to your Integria IMS account.

  • Detail your business needs

    Let us know what components of your migration you would like to tweak

  • Get your needs estimated

    We shall analyze your application and get back to you with a price range and a scope of tasks.

  • Import to Integria IMS all data

    Move all your customer support information in a single push.

We keep your data safe

We take security very seriously and have established a complete set of practices, technologies, and policies to help ensure your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Integria IMS import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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