Integria IMS to USU Valuemation (ITSDM)
migration service

Extremely easy , no special expertise or programming required. A complete Integria IMS to USU Valuemation (ITSDM) data migration software.

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Secure and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from Integria IMS to USU Valuemation (ITSDM)

Strong security of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in USU Valuemation (ITSDM).

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Maintained association between object and people

When migrating your records from Integria IMS to USU Valuemation (ITSDM) we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Integria IMS to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Integria IMS to USU Valuemation (ITSDM) work

  • Get ready

    Register and go to our migration wizard.

  • Connect Integria IMS

    Pick and connect your Integria IMS support desk with HDM.

  • Grant access to your USU Valuemation (ITSDM) account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you wish to modify

  • Have your preferences estimated

    We'll investigate your case and get back to you with a cost and a scope of work.

  • Migrate from Integria IMS to USU Valuemation (ITSDM) all data

    Move all your customer service records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your USU Valuemation (ITSDM) import

Our team would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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Help Desk Migration service


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