Integria IMS to Teamwork Desk
migration service

Effortless , no special expertise or programming required. A complete Integria IMS to Teamwork Desk data migration tool.

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Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from Integria IMS to Teamwork Desk

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in Teamwork Desk.

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Sustained connectivity between object and people

When migrating your data from Integria IMS to Teamwork Desk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Integria IMS to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Integria IMS to Teamwork Desk work

  • Prepare

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Integria IMS to Teamwork Desk.

  • Connect Integria IMS

    Fill in the form with required credentials to permit our data migration tool to access records from your current help desk.

  • Connect Teamwork Desk

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Teamwork Desk all data

    When everything's tested out, determine a quiet time with the least load on the support department and start migrating from Integria IMS to Teamwork Desk.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Teamwork Desk import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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