Integria IMS to SysAid
migration service
Effortless , no special expertise or coding required. A complete Integria IMS to SysAid data migration instrument.
Integria IMS to SysAid
Your best tool for Integria IMS to SysAid data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to transfer and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and observe the wonders happening.Record completion
Transfer your help desk records in full to ensure that no ticket has lost essential customer support details.Automated migration
Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.
Connect the help desks, select records, click ok, and you’re done!
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members can see your credentials or records.
You may be certain with HDM no data breaches will take place.
You control the process
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Simple & effective
In just a few clicks it will be possible to pick what goes where, when it goes, and how.
Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we work to offer the most effective migration tool. Yet, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Integria IMS to SysAid
Strong safety of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in SysAid.Next
Sustained association between object and people
When migrating your data from Integria IMS to SysAid we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Integria IMS to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Integria IMS to SysAid work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Integria IMS to SysAid.
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Connect Integria IMS
Complete the form with required credentials to allow our data migration tool to fetch data from your current help desk.
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Link SysAid
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to SysAid everything
When everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from Integria IMS to SysAid.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your SysAid import
Our staff would be more than happy to run a customized migration if you have specific demands.
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