Integria IMS to SysAid
migration service

Effortless , no special expertise or coding required. A complete Integria IMS to SysAid data migration instrument.

More details

Your best tool for Integria IMS to SysAid data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and observe the wonders happening.
Record completion
Transfer your help desk records in full to ensure that no ticket has lost essential customer support details.
Automated migration

Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool simple to use as it can possibly be.

Connect the help desks, select records, click ok, and you’re done!

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your credentials or records.

You may be certain with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a few clicks it will be possible to pick what goes where, when it goes, and how.

Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to offer the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Integria IMS to SysAid

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in SysAid.

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Sustained association between object and people

When migrating your data from Integria IMS to SysAid we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Integria IMS to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Integria IMS to SysAid work

  • Prepare

    Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Integria IMS to SysAid.

  • Connect Integria IMS

    Complete the form with required credentials to allow our data migration tool to fetch data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SysAid everything

    When everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from Integria IMS to SysAid.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your SysAid import

Our staff would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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