Integria IMS to Spiceworks
migration service

Trouble-free , no special know how or coding required. A complete Integria IMS to Spiceworks data migration instrument.

More details

The best Integria IMS to Spiceworks tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose customer info you need to move and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target system and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost essential customer service details.
Simple and easy process

You don’t have to bother about coding or continuously watch each record transferred.

Just attach your source and target, pick what you want to take to a new database and let the Migration Wizard do the remainder.

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members have see your passwords or other information.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we work to offer the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Integria IMS to Spiceworks

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Spiceworks.

Next

Maintained connection between object and people

When migrating your records from Integria IMS to Spiceworks we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Integria IMS to Spiceworks

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Integria IMS to Spiceworks work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Integria IMS to Spiceworks.

  • Connect Integria IMS

    Fill out the form with necessary credentials to allow our data migration tool to access information from your current help desk.

  • Connect Spiceworks

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Spiceworks everything

    When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Integria IMS to Spiceworks.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Spiceworks import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

Here’s What To Do When Merging Help Desk Instances

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…

7 Books to Boost Your Career as a Customer Support Specialist

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

Book a Call
cancel
%s
— %s