Integria IMS to SimplyDesk
migration service

Effortless , no special know how or programming required. A complete Integria IMS to SimplyDesk data migration instrument.

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Your best tool for Integria IMS to SimplyDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just pick customer info you need to migrate and start the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the new solution and observe the miracle happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost essential customer service details.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool is as easy to use as possible.

Connect the platforms, pick data, click ok, and you’re done!

Data maintenance

Your customer info migrates complete and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or records.

You can be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks you will be able to pick the data arrangement, when it goes, and in what order.

Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we work to offer the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Integria IMS to SimplyDesk

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in SimplyDesk.

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Maintained association between object and people

When migrating your data from Integria IMS to SimplyDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Integria IMS to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Integria IMS to SimplyDesk work

  • Prepare

    Sign up and go to our migration software.

  • Connect Integria IMS

    Pick and connect your Integria IMS support desk with HDM.

  • Grant access to your SimplyDesk account.

  • Express your requirements

    Let us understand precisely what parts of your migration you want to adjust

  • Get your requirements estimated

    We shall research your case and get back to you with a price and a scope of tasks.

  • Migrate from Integria IMS to SimplyDesk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your SimplyDesk import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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