Integria IMS to ServicePRO
migration service

Effortless , no special know how or programming required. A complete Integria IMS to ServicePRO data migration instrument.

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Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to migrate data from Integria IMS to ServicePRO

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in ServicePRO.

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Sustained connection between object and people

When migrating your data from Integria IMS to ServicePRO we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Integria IMS to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Integria IMS to ServicePRO work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Integria IMS

    Opt and link your Integria IMS service desk with HDM.

  • Connect ServicePRO

    Grant the right to access your ServicePRO account.

  • Express your requirements

    Let us know exactly what elements of your migration you would like to modify

  • Get your requirements estimated

    We shall research your application and get back to you with a total price and a scope of tasks.

  • Migrate from Integria IMS to ServicePRO everything

    Move all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ServicePRO import

Our staff would be more than happy to perform a custom migration if you have particular needs.
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