Integria IMS to FocalScope
migration service
Trouble-free , no special skill set or programming required. A complete Integria IMS to FocalScope data migration instrument.
Integria IMS to FocalScope
The best Integria IMS to FocalScope tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Just choose customer info you need to transfer and set off with the transition right away.Easy transition process
No specific expertise required. Just pick what data will go to the new system and observe the wonders happening.Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost critical customer service information.Automated tool
Afraid that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Connect the help desks, choose records, click ok, and the migration is ready!
Data maintenance
Your customer data migrates complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our employees have access to your passwords or other information.
You can rest assured that with HDM no data breaches will take place.
Data mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a few clicks it is possible to pick the data arrangement, when it starts, and in what order.
Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a data import service supplier, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Integria IMS to FocalScope
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in FocalScope.Next
Sustained association between object and people
When migrating your records from Integria IMS to FocalScope we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Integria IMS to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Integria IMS to FocalScope work
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Get ready
Sign up and go to our migration software.
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Connect Integria IMS
Pick and connect your Integria IMS service desk with HDM.
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Link FocalScope
Give access to your FocalScope account.
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Describe your requirements
Let us know exactly what aspects of your migration you need to modify
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Get your requirements estimated
We'll research your application and send you with a the overall cost and a scope of tasks.
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Migrate from Integria IMS to FocalScope everything
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your FocalScope import
Our team would be more than happy to perform a personalized migration if you have special needs.
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