Integria IMS to eDesk by xSellco
migration service

Trouble-free , no special know how or programming required. A complete Integria IMS to eDesk by xSellco data migration tool.

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The best Integria IMS to eDesk by xSellco tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on what data you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target platform and enjoy the magic happening.
Data structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing critical customer support information.
Simple and easy procedure

No need to worry about scripting or continuously control each record transferred.

Just attach your source and target, tick what you want to migrate and allow the system deal with the remainder.

Data maintenance

Your customer data comes unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our employees can access to your credentials or other information.

You may be sure that with HDM no data breaches will take place.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we aim to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Integria IMS to eDesk by xSellco

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in eDesk by xSellco .

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Sustained association between object and people

When migrating your records from Integria IMS to eDesk by xSellco we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Integria IMS to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Integria IMS to eDesk by xSellco work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Integria IMS to eDesk by xSellco .

  • Fill out the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to eDesk by xSellco all data

    When everything's validated, find a quiet time with the minimal load on the support team and start migrating from Integria IMS to eDesk by xSellco .

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your eDesk by xSellco import

Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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