Integria IMS to Dixa
migration service

Effortless , no special knowledge or programming required. A complete Integria IMS to Dixa data migration tool.

More details
Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from Integria IMS to Dixa

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Dixa.

Next

Maintained connection between object and people

When migrating your data from Integria IMS to Dixa we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from Integria IMS to Dixa

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Integria IMS to Dixa work

  • Prepare

    Register and go to our migration wizard.

  • Connect Integria IMS

    Pick and link your Integria IMS support desk with HDM.

  • Connect Dixa

    Grant access to your Dixa account.

  • Outline your business needs

    Let us know exactly what elements of your migration you would like to tweak

  • Get your needs estimated

    We will analyze your application and get back to you with a price range and a scope of work.

  • Migrate from Integria IMS to Dixa all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Dixa import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation
Book a Call
cancel
%s
— %s