Integria IMS to ClickDesk
migration service

Extremely easy , no special skill set or coding required. A complete Integria IMS to ClickDesk data migration tool.

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The best Integria IMS to ClickDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose customer info you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target system and observe the wonders happening.
Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost vital customer service information.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.

Link the platforms, pick records, click ok, and you’re done!

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members have access to your credentials or records.

You can be certain with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick what goes where, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to propose the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Integria IMS to ClickDesk

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in ClickDesk.

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Retained connectivity between object and people

When migrating your records from Integria IMS to ClickDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Integria IMS to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Integria IMS to ClickDesk work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Integria IMS

    Opt and connect your Integria IMS service desk with HDM.

  • Connect ClickDesk

    Grant access to your ClickDesk account.

  • Clarify your needs

    Let us know exactly what elements of your migration you need to adjust

  • Have your requirements estimated

    We will research your application and send you with a price range and a scope of work.

  • Migrate from Integria IMS to ClickDesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your ClickDesk import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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