Integria IMS to Amazon Redshift
migration service

Smooth , no special expertise or programming required. A complete Integria IMS to Amazon Redshift data migration software.

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Your best tool for Integria IMS to Amazon Redshift data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply decide on the records you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target platform and see the wonders happening.
Record completion
Migrate your help desk records in full to make certain that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.

Link the help desks, pick data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

Information is key which is why we developed a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.

Simple & effective

In only a couple of buttons to press it will be possible to choose the data arrangement, when it starts, and how.

Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Integria IMS to Amazon Redshift

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Amazon Redshift.

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Maintained connection between object and people

When migrating your data from Integria IMS to Amazon Redshift we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Integria IMS to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Integria IMS to Amazon Redshift work

  • Prepare

    Register and go to our migration software.

  • Opt and link your Integria IMS service desk with HDM.

  • Give the right to access your Amazon Redshift account.

  • Outline your needs

    Let us know exactly what aspects of your migration you wish to tweak

  • Get your requirements estimated

    We'll analyze your case and send you with a total price and a scope of work.

  • Migrate from Integria IMS to Amazon Redshift all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Amazon Redshift import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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