inSided import
in a few clicks

Without developers, timelack and hustle. With step-by-step inSided import setup form.

More details

Spotless inSided import services just for you

Your platform migration issues are behind you now. Complete platform to platform migration with HDM fast and effortless.
Less time & money spent
Lower process cost, a speedy migration to the new system, and no need to develop the migration script. All with HDM.
Transparent process
Simply prepare your information for transition beforehand and start moving your data. It’s not necessary to fiddle with anything.
Essential custom records aside
Regardless of your reasons, migrate your old data to the new tool to keep the track of customers easier.
Automated migration

Only the smallest preparations are required from you. We already made the script.

Just prepare your platform import requirements and you’re good to go.

Connection coherence

All your emails migrate complete and whole. Together with its smallest details, all data will be untouched.

The same applies to the help desk and CSV data. In the end, you get technically viable information.

Your info is secure

When you provide your credentials to our migration tool, you can rest assured.

Only authorized staff members directly connected to the data transfer will be able to access to your accounts or data.

All the records is guarded by the data encryption systems from any electronic attacks.

Data mapping

Pick what data comes to your new platform yourself.

While managing the migration setup, you can check what entities will cut and what to take with you.


The entire process was intentionally created to allow users to set up the migration themselves.

No need to have programming experience or proprietary knowledge, just follow the on-screen prompts.

Outstanding support

We aim to make our service as enjoyable to you as as feasible, as evident by G2. We always go after quality and proper communication.

Whether it is through a phone or email, we are always happy to help you with the import.

What are the key reasons to import data to inSided utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.


Simple to use wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration helps you to instantly transfer custom fields, as well as map their location.


Maintained relations between objects and people

All tickets will be imported to inSided with their corresponding agents, contacts, and attachments, thereby, saving the record of customers' requests.


Relations illustration

Objects you may import to inSided

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to inSided in several easy steps

  • Get ready

    Sign up and go to our migration wizard.

  • Opt and connect your source service desk with HDM.

  • Connect inSided

    Give access to your inSided account.

  • Clarify your business needs

    Let us understand precisely what aspects of your migration you need to tweak

  • Have your requirements estimated

    We will investigate your case and send you with a price range and a scope of tasks.

  • Import to inSided everything

    Transfer all your customer service records in a single push.

We always keep your data safe

We consider security very seriously and have established a complete set of practices, technologies, and policies to help ensure that your data is secure.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

inSided import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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