inSided to Vivocha
migration service

Extremely easy , no special know how or programming required. A complete inSided to Vivocha data migration tool.

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The best inSided to Vivocha tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just choose customer info you need to transfer and start the transition right away.
Simple transition process
No tech expertise required. Just select what data will go to the new system and observe the wonders happening.
Data structure maintenance
Move your help desk records in full to make certain that no ticket is missing essential customer support information.
Effortless procedure

No need to worry about coding or continuously control each piece of info moved.

Just attach your source and target, choose what you want to take to a new database and let the system do the rest for you.

Data maintenance

Your customer data comes complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our staff members can access to your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we aim to offer the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from inSided to Vivocha

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in Vivocha.

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Retained connectivity between object and people

When migrating your records from inSided to Vivocha we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from inSided to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from inSided to Vivocha work

  • Get ready

    Register and go to our migration software.

  • Select and link your inSided service desk with HDM.

  • Grant the right to access your Vivocha account.

  • Express your requirements

    Let us know what components of your migration you want to adjust

  • Get your needs estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from inSided to Vivocha all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Vivocha import

Our team would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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