inSided to USU Valuemation (ITSDM)
migration service

Effortless , no special expertise or programming required. A complete inSided to USU Valuemation (ITSDM) data migration instrument.

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Your best tool for inSided to USU Valuemation (ITSDM) data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just decide on the records you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and see the magic happening.
Record completion
Move your help desk records in full to make certain that no ticket has lost vital customer service details.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Attach the help desks, select data, click ok, and the migration is ready!

Data dependency

Your customer info migrates complete and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our team members have see your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In only a few clicks it will be possible to choose the data arrangement, when it starts, and in what order.

Our developers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from inSided to USU Valuemation (ITSDM)

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in USU Valuemation (ITSDM).

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Retained relation between object and people

When migrating your data from inSided to USU Valuemation (ITSDM) we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from inSided to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from inSided to USU Valuemation (ITSDM) work

  • Prepare

    Register and go to our migration wizard.

  • Connect inSided

    Select and connect your inSided support desk with HDM.

  • Give access to your USU Valuemation (ITSDM) account.

  • Outline your business needs

    Let us know exactly what elements of your migration you wish to fine-tune

  • Get your requirements estimated

    We shall research your case and send you with a price and a scope of work.

  • Migrate from inSided to USU Valuemation (ITSDM) all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your USU Valuemation (ITSDM) import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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