inSided to ngDesk
migration service
Trouble-free , no special expertise or programming required. A complete inSided to ngDesk data migration software.
inSided to ngDesk
The best inSided to ngDesk tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Just decide on what data you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and enjoy the magic happening.Data completion
Move your help desk info in full to make sure that no ticket has lost vital customer service details.Automated tool
Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool user friendly as it can possibly be.
Attach the help desks, choose data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
Information is key which is why we developed a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Simple & effective
In only a few clicks it will be possible to select the data arrangement, when it goes, and in what order.
Our software considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Except providing great customer service, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from inSided to ngDesk
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in ngDesk.Next
Retained link between object and people
When migrating your records from inSided to ngDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from inSided to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from inSided to ngDesk work
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Get ready
Sign-up and go to our migration wizard.
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Connect inSided
Pick and connect your inSided support desk with HDM.
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Link ngDesk
Grant access to your ngDesk account.
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Describe your business needs
Let us know exactly what elements of your migration you wish to tweak
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Get your requirements estimated
We'll investigate your application and send you with a the overall cost and a scope of tasks.
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Migrate from inSided to ngDesk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your ngDesk import
Our team would be more than happy to run a custom migration if you have particular demands.
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