inSided to Manage Engine
migration service

Smooth , no special know how or programming required. A complete inSided to Manage Engine data migration tool.

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Your best tool for inSided to Manage Engine data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply pick customer info you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer support details.
Automated migration

Scared that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.

Attach the help desks, pick records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

You data is key which is why we designed a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from inSided to Manage Engine

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Manage Engine.

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Retained relation between object and people

When migrating your data from inSided to Manage Engine we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from inSided to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from inSided to Manage Engine work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from inSided to Manage Engine.

  • Connect inSided

    Fill in the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Manage Engine all data

    When everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from inSided to Manage Engine.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Manage Engine import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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