inSided to Manage Engine
migration service
Smooth , no special know how or programming required. A complete inSided to Manage Engine data migration tool.
inSided to Manage Engine
Your best tool for inSided to Manage Engine data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply pick customer info you need to migrate and start the transition when comfortable.Simple transition process
No tech expertise required. Just select what data will go to the target solution and observe the miracle happening.Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer support details.Automated migration
Scared that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.
Attach the help desks, pick records, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
You data is key which is why we designed a system that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Data mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from producing great customer support services, we always want to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from inSided to Manage Engine
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Manage Engine.Next
Retained relation between object and people
When migrating your data from inSided to Manage Engine we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from inSided to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from inSided to Manage Engine work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from inSided to Manage Engine.
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Connect inSided
Fill in the form with requested credentials to make it possible for our data migration tool to fetch information from your current help desk.
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Link Manage Engine
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Manage Engine all data
When everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from inSided to Manage Engine.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Manage Engine import
Our staff would be more than happy to perform a custom migration in case you have specific requirements.
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