inSided to LiveAgent
migration service
Extremely easy , no special expertise or programming required. A complete inSided to LiveAgent data migration software.
inSided to LiveAgent
The best inSided to LiveAgent tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose customer info you need to migrate and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target system and observe the miracle happening.Data completion
Move your help desk data in full to make sure that no ticket is missing critical customer support details.Automated tool
Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface simple to use as it can possibly be.
Attach the help desks, pick data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
You data is key which is why we developed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Record mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Apart from providing great customer support services, we always aim to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from inSided to LiveAgent
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in LiveAgent.Next
Retained association between object and people
When migrating your records from inSided to LiveAgent we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from inSided to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from inSided to LiveAgent work
-
Get ready
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from inSided to LiveAgent.
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Connect inSided
Fill in the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
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Link LiveAgent
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to LiveAgent all data
Once everything's tested, choose a quiet time with the least load on the support team and start migrating from inSided to LiveAgent.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your LiveAgent import
Our team would be more than happy to run a custom migration in case you have special needs.
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