inSided to LiveHelpNow
migration service

Smooth , no special skill set or coding required. A complete inSided to LiveHelpNow data migration instrument.

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Your best tool for inSided to LiveHelpNow data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on the records you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and see the wonders happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer service details.
Automated migration

Worried that you’ll need advanced skills to move your info? Worry not as we ensured that our tool simple to use as possible.

Connect the help desks, choose data, click ok, and the migration is ready!

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from inSided to LiveHelpNow

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in LiveHelpNow.

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Retained connection between object and people

When migrating your data from inSided to LiveHelpNow we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from inSided to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from inSided to LiveHelpNow work

  • Prepare

    Sign-up and go to our migration service.

  • Connect inSided

    Pick and connect your inSided support desk with HDM.

  • Grant the right to access your LiveHelpNow account.

  • Express your requirements

    Let us know exactly what components of your migration you want to modify

  • Have your preferences estimated

    We will research your application and send you with a total price and a scope of work.

  • Migrate from inSided to LiveHelpNow everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your LiveHelpNow import

Our staff would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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