inSided to Gorgias
migration service

Smooth , no special expertise or coding required. A complete inSided to Gorgias data migration software.

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Your best tool for inSided to Gorgias data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just choose customer info you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and observe the magic happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing critical customer support details.
Automated migration

Worried that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.

Connect the platforms, select data, click ok, and the migration is ready!

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our employees can see your passwords or other information.

You may be certain with HDM no data breaches are possible.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Simple & effective

In just a couple of clicks it is possible to pick the data arrangement, when it starts, and how.

Our tech engineers took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we strive to deliver the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from inSided to Gorgias

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in Gorgias.

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Retained association between object and people

When migrating your data from inSided to Gorgias we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from inSided to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from inSided to Gorgias work

  • Prepare

    Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from inSided to Gorgias.

  • Connect inSided

    Fill out the form with required credentials to permit our data migration tool to fetch data from your current help desk.

  • Connect Gorgias

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Gorgias everything

    Once everything's tested, find a quiet time with the least load on the support team and start migrating from inSided to Gorgias.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Gorgias import

Our staff would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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