inSided to Front
migration service

Trouble-free , no special knowledge or programming required. A complete inSided to Front data migration tool.

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The best inSided to Front tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply choose what data you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and enjoy the wonders happening.
Data completion
Transfer your help desk info in full to make certain that no ticket is missing essential customer service information.
Automated tool

Worried that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.

Connect the platforms, pick data, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

You data is key which is why we designed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Simple & effective

In only a couple of buttons to press it is possible to select what goes where, when it goes, and in what order.

Our tech engineers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from inSided to Front

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in Front.

Next

When migrating your records from inSided to Front we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from inSided to Front

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from inSided to Front work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from inSided to Front.

  • Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect Front

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Front all data

    Once everything's tested, determine a quiet time with the least load on the support staff and begin migrating from inSided to Front.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Front import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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