inSided to FocalScope
migration service
Trouble-free , no special know how or coding required. A complete inSided to FocalScope data migration tool.
inSided to FocalScope
The best inSided to FocalScope tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply pick what data you need to move and start the transition right away.Easy transition process
No specific expertise needed. Just select what data will go to the target solution and enjoy the magic happening.Data structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost critical customer support details.Easy procedure
No need to worry about coding or constantly watch each piece of info transferred.
Just link your source and target, tick what you need to migrate and let the tool deal with the remainder.
Data maintenance
Your information migrates unite , you can take our word.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our employees can see your credentials or records.
You may rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to select what goes where, when it goes, and how.
Our software considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a data import service provider, we aim to deliver the most effective migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from inSided to FocalScope
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in FocalScope.Next
Sustained association between object and people
When migrating your records from inSided to FocalScope we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from inSided to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from inSided to FocalScope work
-
Get ready
Sign up and go to our migration tool.
-
Connect inSided
Choose and link your inSided support desk with HDM.
-
Connect FocalScope
Grant the right to access your FocalScope account.
-
Describe your business needs
Let us understand precisely what aspects of your migration you would like to adjust
-
Get your requirements estimated
We shall analyze your case and send you with a the overall cost and a scope of work.
-
Migrate from inSided to FocalScope everything
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your FocalScope import
Our team would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…
Data Migration 101
3 Strategies to Follow When Switching Help Desks
The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…
