inSided to CSV
migration service

Trouble-free , no special skill set or programming required. A complete inSided to CSV data migration tool.

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The best inSided to CSV tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on what data you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target platform and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing essential customer service information.
Automated tool

Worried that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool interface simple to use as possible.

Connect the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

Information is everything which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to select what goes where, when it starts, and how.

Our developers took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Except providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from inSided to CSV

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in CSV.

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Sustained connectivity between object and people

When migrating your records from inSided to CSV we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from inSided to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from inSided to CSV work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from inSided to CSV.

  • Fill in the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to CSV everything

    When everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from inSided to CSV.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your CSV import

Our team would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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