inSided to bold360
migration service

Trouble-free , no special skill set or programming required. A complete inSided to bold360 data migration software.

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The best inSided to bold360 tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and see the miracle happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing critical customer support information.
Simple and easy procedure

No need to worry about coding or continuously control each record moved.

Just attach both platforms, tick what you need to migrate and allow the system deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is priority

You data is everything which is why we developed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to choose the data arrangement, when it starts, and in what order.

Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from inSided to bold360

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in bold360.

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Sustained connectivity between object and people

When migrating your records from inSided to bold360 we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from inSided to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from inSided to bold360 work

  • Get ready

    Register and go to our migration software.

  • Choose and link your inSided service desk with HDM.

  • Give access to your bold360 account.

  • Describe your requirements

    Let us understand precisely what elements of your migration you would like to fine-tune

  • Have your requirements estimated

    We shall analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from inSided to bold360 all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your bold360 import

Our team would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation

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