inSided to Amazon Redshift
migration service

Trouble-free , no special know how or programming required. A complete inSided to Amazon Redshift data migration tool.

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The best inSided to Amazon Redshift tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the target system and see the miracle happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer service details.
Simple and easy process

You don’t have to bother about scripting or constantly watch each piece of info moved.

Just link both platforms, choose what you want to take to a new database and let the Migration Wizard do the rest for you.

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.

Security is priority

You data is key which is why we created a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from inSided to Amazon Redshift

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Amazon Redshift.

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When migrating your records from inSided to Amazon Redshift we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from inSided to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from inSided to Amazon Redshift work

  • Get ready

    Register and go to our migration software.

  • Connect inSided

    Opt and connect your inSided support desk with HDM.

  • Give access to your Amazon Redshift account.

  • Outline your requirements

    Let us understand precisely what aspects of your migration you need to fine-tune

  • Get your preferences estimated

    We will research your case and send you with a total price and a scope of tasks.

  • Migrate from inSided to Amazon Redshift everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Amazon Redshift import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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