Inmoment Customer Experience (CX) to Solvemate
migration service

Smooth , no special knowledge or coding required. A complete Inmoment Customer Experience (CX) to Solvemate data migration software.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to switch from Inmoment Customer Experience (CX) to Solvemate

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Solvemate.

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Maintained connectivity between object and people

When migrating your data from Inmoment Customer Experience (CX) to Solvemate we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Inmoment Customer Experience (CX) to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Inmoment Customer Experience (CX) to Solvemate work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Inmoment Customer Experience (CX)

    Pick and link your Inmoment Customer Experience (CX) support desk with HDM.

  • Grant access to your Solvemate account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you need to modify

  • Get your preferences estimated

    We'll investigate your application and send you with a price and a scope of tasks.

  • Migrate from Inmoment Customer Experience (CX) to Solvemate everything

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
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Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Solvemate import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
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