Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

IMIchat to VI Service Desk
migration service

Trouble-free , no special expertise or coding required. A complete IMIchat to VI Service Desk data migration tool.

More details

The best IMIchat to VI Service Desk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on customer info you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and observe the wonders happening.
Data completion
Migrate your help desk records in full to make certain that no ticket has lost critical customer service information.
Easy procedure

You don’t have to bother about scripting or constantly watch each piece of info moved.

Just link your source and target, choose what you need to migrate and let the tool deal with the remainder.

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.

You may be certain with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In just a few buttons to press it will be possible to pick the data arrangement, when it starts, and how.

Our tech engineers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from IMIchat to VI Service Desk

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in VI Service Desk.

Next

Maintained connectivity between object and people

When migrating your records from IMIchat to VI Service Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from IMIchat to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from IMIchat to VI Service Desk work

  • Get ready

    Register and go to our migration service.

  • Connect IMIchat

    Opt and connect your IMIchat service desk with HDM.

  • Give the right to access your VI Service Desk account.

  • Clarify your requirements

    Let us know exactly what aspects of your migration you want to fine-tune

  • Get your preferences estimated

    We'll analyze your case and send you with a total price and a scope of tasks.

  • Migrate from IMIchat to VI Service Desk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your VI Service Desk import

Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

The 3 Reasons to Move from HESK to SysAid

Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…

Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?

If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…

Book a Call
cancel
%s
— %s