IMIchat to VI Service Desk
migration service
Trouble-free , no special expertise or coding required. A complete IMIchat to VI Service Desk data migration tool.
IMIchat to VI Service Desk
The best IMIchat to VI Service Desk tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply decide on customer info you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and observe the wonders happening.Data completion
Migrate your help desk records in full to make certain that no ticket has lost critical customer service information.Easy procedure
You don’t have to bother about scripting or constantly watch each piece of info moved.
Just link your source and target, choose what you need to migrate and let the tool deal with the remainder.
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.
You may be certain with HDM no data breaches are possible.
You’re in control
Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In just a few buttons to press it will be possible to pick the data arrangement, when it starts, and how.
Our tech engineers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a migration service provider, we aim to deliver the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from IMIchat to VI Service Desk
Strong security of your information
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in VI Service Desk.Next
Maintained connectivity between object and people
When migrating your records from IMIchat to VI Service Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from IMIchat to VI Service Desk work
-
Get ready
Register and go to our migration service.
-
Connect IMIchat
Opt and connect your IMIchat service desk with HDM.
-
Link VI Service Desk
Give the right to access your VI Service Desk account.
-
Clarify your requirements
Let us know exactly what aspects of your migration you want to fine-tune
-
Get your preferences estimated
We'll analyze your case and send you with a total price and a scope of tasks.
-
Migrate from IMIchat to VI Service Desk everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your VI Service Desk import
Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Is Migrating Historical Data Worth the Splurge?
So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…
Help Desk System Reviews
The 3 Reasons to Move from HESK to SysAid
Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high…