IMIchat to UserVoice
migration service
Smooth , no special skill set or programming required. A complete IMIchat to UserVoice data migration tool.
IMIchat to UserVoice
Your best tool for IMIchat to UserVoice data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Just choose the records you need to transfer and set off with the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the new system and see the wonders happening.Record structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost critical customer support information.Effortless process
You don’t have to bother about scripting or continuously control each record transferred.
Just attach both platforms, choose what you need to take to a new database and allow the Migration Wizard deal with the remainder.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is priority
Information is everything which is why we created a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Data mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Efficient out-of-the-box solution
In only a few clicks it is possible to choose what goes where, when it starts, and how.
Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service first
Apart from producing great customer service, we always aim to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from IMIchat to UserVoice
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in UserVoice.Next
Sustained connection between object and people
When migrating your data from IMIchat to UserVoice we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from IMIchat to UserVoice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to UserVoice work
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Prepare
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from IMIchat to UserVoice.
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Link IMIchat
Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.
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Connect UserVoice
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to UserVoice all data
When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from IMIchat to UserVoice.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your UserVoice import
Our staff would be more than happy to perform a personalized migration if you have special needs.
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