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IMIchat to UserVoice
migration service

Smooth , no special skill set or programming required. A complete IMIchat to UserVoice data migration tool.

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Your best tool for IMIchat to UserVoice data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose the records you need to transfer and set off with the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the new system and see the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost critical customer support information.
Effortless process

You don’t have to bother about scripting or continuously control each record transferred.

Just attach both platforms, choose what you need to take to a new database and allow the Migration Wizard deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

Information is everything which is why we created a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it is possible to choose what goes where, when it starts, and how.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service first

Apart from producing great customer service, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from IMIchat to UserVoice

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in UserVoice.

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Sustained connection between object and people

When migrating your data from IMIchat to UserVoice we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from IMIchat to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from IMIchat to UserVoice work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from IMIchat to UserVoice.

  • Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect UserVoice

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to UserVoice all data

    When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from IMIchat to UserVoice.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your UserVoice import

Our staff would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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