IMIchat to Trakdesk
migration service
Trouble-free , no special knowledge or coding required. A complete IMIchat to Trakdesk data migration instrument.
IMIchat to Trakdesk
Secure and Reputable
Your passwords along with records are safe with us and will be used for import only.Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.Full & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of informationWhy you should use Help Desk Migration to switch from IMIchat to Trakdesk
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Trakdesk.Next
Maintained association between object and people
When migrating your records from IMIchat to Trakdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to Trakdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from IMIchat to Trakdesk work
Get ready
Sign-up and go to our migration service.
Connect IMIchat
Choose and connect your IMIchat support desk with HDM.
Link Trakdesk
Give the right to access your Trakdesk account.
Clarify your needs
Let us understand precisely what elements of your migration you want to fine-tune
Have your preferences estimated
We'll research your case and get back to you with a the overall cost and a scope of work.
Migrate from IMIchat to Trakdesk everything
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your Trakdesk import
Our team would be more than happy to run a custom migration if you have specific demands.
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