IMIchat to Trakdesk
migration service

Trouble-free , no special knowledge or coding required. A complete IMIchat to Trakdesk data migration instrument.

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Secure and Reputable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to switch from IMIchat to Trakdesk

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Trakdesk.

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Maintained association between object and people

When migrating your records from IMIchat to Trakdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from IMIchat to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from IMIchat to Trakdesk work

  • Get ready

    Sign-up and go to our migration service.

  • Connect IMIchat

    Choose and connect your IMIchat support desk with HDM.

  • Give the right to access your Trakdesk account.

  • Clarify your needs

    Let us understand precisely what elements of your migration you want to fine-tune

  • Have your preferences estimated

    We'll research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from IMIchat to Trakdesk everything

    Move all your customer service information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Trakdesk import

Our team would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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Help Desk Migration service


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