IMIchat to Teamwork Desk
migration service
Extremely easy , no special know how or programming required. A complete IMIchat to Teamwork Desk data migration tool.
IMIchat to Teamwork Desk
The best IMIchat to Teamwork Desk tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Just decide on what data you need to migrate and start the transition when comfortable.Simple transition process
No tech expertise required. Just select what data will go to the new platform and enjoy the miracle happening.Data structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer support details.Easy procedure
No need to worry about scripting or constantly control each record transferred.
Just attach both platforms, choose what you need to take to a new database and let the tool deal with the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their previous connections untouched.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
Information is everything which is why we created a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Efficient out-of-the-box solution
In only a couple of clicks it will be possible to select what goes where, when it goes, and how.
Our developers took customer experience as a priority and ensured that you will be able to use the system to its fullest.
Great service first
Outside of producing great customer service, we always strive to develop our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from IMIchat to Teamwork Desk
Strong privacy of your records
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Teamwork Desk.Next
Retained connectivity between object and people
When migrating your records from IMIchat to Teamwork Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from IMIchat to Teamwork Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from IMIchat to Teamwork Desk work
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Get ready
Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from IMIchat to Teamwork Desk.
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Connect IMIchat
Fill in the form with required credentials to make it possible for our data migration tool to access records from your current help desk.
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Link Teamwork Desk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Teamwork Desk all data
When everything's tested, determine a quiet time with the least load on the support team and start migrating from IMIchat to Teamwork Desk.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Teamwork Desk import
Our team would be more than happy to perform a custom migration in case you have specific demands.
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