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IMIchat to TeamSupport
migration service

Trouble-free , no special skill set or programming required. A complete IMIchat to TeamSupport data migration tool.

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The best IMIchat to TeamSupport tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to migrate and start the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the target system and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer service information.
Easy process

You don’t have to bother about coding or continuously control each record transferred.

Just attach both platforms, pick what you want to take to a new database and let the Migration Wizard do the rest for you.

From sender information to phone number connection, your entire database will keep their initial connections maintained.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

You data is everything which is why we designed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from IMIchat to TeamSupport

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in TeamSupport.

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Sustained association between object and people

When migrating your records from IMIchat to TeamSupport we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from IMIchat to TeamSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from IMIchat to TeamSupport work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from IMIchat to TeamSupport.

  • Fill in the form with required credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to TeamSupport everything

    Once everything's tested, determine a quiet time with the least load on the support team and start migrating from IMIchat to TeamSupport.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your TeamSupport import

Our team would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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