IMIchat to TeamSupport
migration service
Trouble-free , no special skill set or programming required. A complete IMIchat to TeamSupport data migration tool.
IMIchat to TeamSupport
The best IMIchat to TeamSupport tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to migrate and start the transition right away.Easy transition process
No specific expertise required. Just select what data will go to the target system and enjoy the miracle happening.Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer service information.Easy process
You don’t have to bother about coding or continuously control each record transferred.
Just attach both platforms, pick what you want to take to a new database and let the Migration Wizard do the rest for you.
Intact data links
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
You data is everything which is why we designed a tool that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Data mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of producing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from IMIchat to TeamSupport
Strong safety of your records
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in TeamSupport.Next
Sustained association between object and people
When migrating your records from IMIchat to TeamSupport we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to TeamSupport
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from IMIchat to TeamSupport work
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Get ready
Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from IMIchat to TeamSupport.
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Link IMIchat
Fill in the form with required credentials to permit our data migration tool to access information from your current help desk.
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Link TeamSupport
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to TeamSupport everything
Once everything's tested, determine a quiet time with the least load on the support team and start migrating from IMIchat to TeamSupport.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your TeamSupport import
Our team would be more than happy to perform a customized migration if you have specific needs.
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